Reference

Terms & Conditions That Govern Your 3zz Account

These Terms & Conditions set out what you agree to when you open and use your 3zz account — from how we process deposits via UPI and Paytm…

Account EligibilityPayment Rules – UPI, Paytm, PhonePeWithdrawal VerificationAccount Suspension PolicyGoverning Law – India

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What These Terms Cover and Where They Apply

3zz Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions apply to every feature accessible through your 3zz account, including the lobby, wallet, and any promotional offer you choose to take up. Access and eligibility depend on your local law — these terms apply where local law permits. Deposits made via UPI,

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Paytm, or PhonePe are subject to the payment-processing rules in Section 4, which explain clearing times and any limits your payment provider imposes. We update these terms when our services change or when regulations require it; the version published on this page is the one currently
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in effect. Continuing to use your account after an update constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about a specific clause, need a copy of the terms as they stood on a particular date, or want to dispute…

HOW WE MANAGE COMPLIANCE

Data Handling, Security and Account Integrity at 3zz

We apply account-security and data-retention practices that align with the obligations set out in these Terms & Conditions. Here is exactly what that means in practice for your account and your data.

Data We Collect

We collect the information you provide at account creation — name, contact details, and payment method identifiers like your UPI ID. This data is used solely to operate your account and process transactions.

Cookie Policy

Our site uses session cookies to keep you logged in and preference cookies to remember your lobby layout. You can manage cookie settings in your browser at any time without affecting your account access.

Account Security

Every account is protected by password hashing and two-factor authentication options. We never store full card numbers or UPI PINs — payment credentials are handled entirely by your payment provider.

Data Retention

We retain your account data for as long as your account is active and for the period required by applicable Indian law after closure. You may request deletion of non-mandatory data by contacting support in writing.

Your Rights

You have the right to request a copy of the personal data we hold, ask us to correct inaccuracies, and lodge a complaint if you believe your data has been mishandled. Requests are processed within 30 days.

Requesting Changes

To update your registered name, contact details, or linked payment method, raise a request through live chat or email. Identity verification is required before any account detail is changed.

Common Questions About These Terms & Conditions

Below are the questions our account holders ask most often about how these Terms & Conditions work in practice — from eligibility and payments to data rights and account closure.

These terms apply to anyone who opens or uses a 3zz account. Access depends on your local law — by continuing to use the account you confirm that doing so is permitted where you are located.

We aim to give advance notice of any material change by posting an update on this page and sending a notification to your registered email. Minor clarifications may be made without a separate announcement.

If your bank records a debit but funds do not appear in your wallet, contact support immediately with your UPI transaction reference. We trace the payment and credit confirmed funds within 24 hours.

You can request account closure through live chat or email at any time. Any verified balance is returned to your linked payment method before the account is deactivated, subject to standard withdrawal verification.

We retain data for the period required by applicable Indian law, typically several years for financial records. Non-mandatory data can be deleted sooner upon a written request submitted to our support team.

Raise a formal dispute through our email support channel with a written description of the issue. We review all formal disputes within seven working days and respond with a written outcome you can escalate if needed.

PhonePe withdrawals are available where your account is eligible under local law. Each withdrawal request goes through identity verification before funds are released, which typically completes within 24 hours of submission.

Terms & Conditions That Govern Your 3zz Account

How to Reach Us About These Terms

Data Handling, Security and Account Integrity at 3zz

Data We Collect

Cookie Policy

Account Security

Data Retention

Your Rights

Requesting Changes

Common Questions About These Terms & Conditions

01 Who do these Terms & Conditions apply to?

02 Can 3zz change these terms without notice?

03 What happens if a UPI or Paytm deposit fails but my bank is debited?

04 How do I close my 3zz account under these terms?

05 How long does 3zz keep my personal data after I close my account?

06 What are my rights if I disagree with how a term was applied?

07 Are there any restrictions on withdrawing funds via PhonePe?

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